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Custom Request a quote in 4 steps

Step 1: Submit Request

Buyers fill out a form, and we receive their initial requirements.

Step 2: Confirm & Quote

Customization details, quantities, lead times, etc., to provide a quote.

Step 3:Approval & Payment

Provide buyers with displays or samples to confirm details before paying a deposit.

Step 4:Delivery

We initiate the custom production process and arrange for delivery or pickup.

Frequently Asked Questions

Order

Is it possible to print on the inside of a Mailer Box?

Yes, you can for an extra fee. You can create a unique design for the inside of your packaging using our online editor, and the price will be updated instantly. If you want, you can even choose to keep the outside blank and add a custom print to the inside. Just keep

Does the price include the cost of my design (logo and graphics)?

The pricing shown includes the cost of printing your unique graphics and designs. For custom printing options like hot-stamping, embossing/debossing, and UV Varnish (to name only a few),please send us a brief.

Is it possible to have a natural kraft Eco Mailer Box printed with more colours than just black?

It is possible to have a full-colour imprint on Eco Mailer Boxes with natural kraft cardboard. This kind of solution of the natural cardboard finish will require a special flexography process, a stencil tool used for multiple colours on this kind of finish. This process takes more time as each colour is applied as a separate layer. Each layer needs to dry before applying the next. Pleasecontact usif you’d like to discuss more this option.

Is the cardboard for the Eco White Mailer white all over?

No, afraid not. Only the outside of the cardboard has been whitened. That means that the interior of your mailer box will have the look and feel of natural kraft.

Is it possible to order custom-sized Mailer Boxes?

Yes, you can select one of our available standard sizes which cover most industry needs orsend us a briefwith your specific requests. It’s also worth having a look at our concept page since there’s a chance you will find an already designed box suitable for your product.

Are Eco Mailer Boxes environmentally friendly?

Eco mailer boxes are made from at least 70% recycled material.

No glue is used in the production process, meaning the whole box can be recycled without any issues. The cardboard is biodegradable and completely plastic-free. These features make the eco mailer boxes a very environmentally friendly packaging solution.

Are Eco Mailer Boxes post-friendly?

Eco mailer boxes are designed to be sent via traditional delivery methods, such as post and courier. This makes Eco Mailer boxes the perfect delivery packaging for ecommerce brands and subscription box companies. Eco Mailer boxes keep your product safe from the moment you seal them to the moment they’re unboxed.

What are the standard sizes that you recommend for clothes or shoes?

For larger articles of clothing, we recommend F79 (36.4 x 31.4 x 12.5 cm). This box was tailored for the fashion industry – it’s best for shipping shoes, blouses, trousers and other garments. A slightly smaller box F71 (35 x 26 x 10 cm) will work perfectly for shipping clothes, too.

Shipping

How long will it take to receive my order?

Standard shipping normally takes 3-5 days. Next day shipping is available on all domestic orders (for an additional charge). International shipping times depend on the products and destination (estimated at checkout).

Returns and Refunds

How do I return a product?

Items must be returned within 30 days after receiving your order. Items must be returned in the same condition in which they were received, be unworn/unused, have any tags still attached, and include all the original packaging.