Custom Poly Mailer Bags
SHIPPING & RETURNS
SHIPPING & RETURNS
Shipping Costs
- For Orders up to $29, Standard Shipping within Australia (excl. bulky items*) - Flat Rate of $6 per order.
- For Orders over $29 but not more than $100, Standard Shipping within Australia (excl. bulky items*) - Flat Rate of $10 per order.
- Free Standard Shipping over $100 within Australia (excl. bulky items*).
- Express shipping within Australia (excl. bulky items*) - Flat rate of $15 per order.
- Most products are shipped by Australia Post, Sendle, PFL Logistics, and Courier Please.
Handling Time
- All orders are processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Shipping times
- Standard delivery usually takes 2 - 6 business days depending on your parcel destination (8-10 business days for western states and remote areas).
- Depending on your parcel destination, express delivery usually takes 1 - 5 business days.
- Please expect delays on holidays or during high-volume seasons.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
For all return requests please contact support@discountpackagingwarehouse.com.au and include the following information
- Invoice & order number
- Order name
- Item/s that you wish to return
- Reason for return
- Any additional details listed below
- Do NOT return until you have contacted us and told you to do so. All returns will need to be sent to the following address: 16A Leeds Street, Rhodes, NSW, 2138, Australia.
Design tips
- We can print on every side of the box - so get creative!
- Don't forget to include your website, phone number or social media.
- We also do custom labels for a great finishing touch for your mailer.
- Don't stress - we'll review your request and ensure it's perfect for you.
- Production Leadtime for Custom product is approx 6-8 weeks from Deposit being received and sample/artwork approval.
Pickup available, usually ready in 2 hours
- 16A Leeds Street
Rhodes NSW 2138
Australia - +61280062977
Payment & Security
Payment methods
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.