Custom Retail Bags

Custom Retail Bags refer to personalized bags designed specifically for retail businesses. These bags can be made from various materials like paper, plastic, or cloth and are customized with specific designs, sizes, logos, and branding elements.

Delivery and Shipping

Shipping Costs

• For Orders up to $29, Standard Shipping within Australia (excl. bulky items*) - Flat Rate of $6 per order.
• For Orders over $29 but not more than $100, Standard Shipping within Australia (excl. bulky items*) - Flat Rate of $10 per order.
• Free Standard Shipping over $100 within Australia (excl. bulky items*). 
• Express shipping within Australia (excl. bulky items*) - Flat rate of $15 per order.
• Most products are shipped by Australia Post, Sendle, PFL Logistics, and Courier Please.

Handling Time

• All orders are processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. 

Shipping times

• Standard delivery usually takes 2 - 6 business days depending on your parcel destination (8-10 business days for western states and remote areas). 
• Depending on your parcel destination, express delivery usually takes 1 - 5 business days.
• Please expect delays on holidays or during high-volume seasons.

Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
For all return requests please contact support@discountpackagingwarehouse.com.au and include the following information

• Invoice & order number
• Order name 
• Item/s that you wish to return 
• Reason for return 
• Any additional details listed below
• Do NOT return until you have contacted us and told you to do so. All returns will need to be sent to the following address: 16A Leeds Street, Rhodes, NSW, 2138, Australia.